Your Privacy is Our Priority

Introduction

Welcome to ThumbViz. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, store, and protect your information when you use our AI-powered thumbnail generation service.

Information We Collect

Account Information

When you create an account, we collect:

• Email address
• Name (optional)
• Password (encrypted)
• Profile information

Usage Data

We automatically collect certain information when you use ThumbViz:

• Thumbnail generation history
• Credit usage and purchase history
• Device information (browser type, IP address)
• Usage statistics and analytics

Payment Information

Payment processing is handled by Stripe. We do not store your complete credit card information. Stripe securely processes and stores payment details according to PCI-DSS standards.

How We Use Your Information

We use your information to:

• Provide and maintain our thumbnail generation service
• Process your credit purchases and manage your account
• Improve and personalize your experience
• Send important service updates and announcements
• Respond to your support requests
• Analyze usage patterns to enhance our AI models
• Prevent fraud and ensure platform security

Data Storage and Security

We implement industry-standard security measures to protect your data:

• Encrypted data transmission (HTTPS/TLS)
• Secure password hashing with bcrypt
• Regular security audits and updates
• Restricted access to personal data
• Secure cloud infrastructure

Your generated thumbnails are stored securely and are only accessible to you through your account.

Data Sharing and Third Parties

We do not sell your personal information. We may share limited data with:

• Stripe: For payment processing
• Ideogram API: For AI thumbnail generation (only prompts, no personal data)
• Analytics providers: For usage statistics (anonymized data)
• Cloud hosting providers: For data storage and service delivery

All third-party services are carefully vetted and comply with data protection regulations.

Your Privacy Rights

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Export: Download your thumbnail history
• Opt-out: Unsubscribe from marketing communications

To exercise these rights, contact us at [email protected].

Cookies and Tracking

We use cookies and similar technologies to:

• Keep you logged in to your account
• Remember your preferences
• Analyze site usage and performance
• Provide personalized content

You can control cookies through your browser settings. Note that disabling cookies may affect site functionality.

Data Retention

We retain your data for as long as your account is active. If you delete your account, we will remove your personal information within 30 days, except where required by law or for legitimate business purposes (e.g., transaction records for accounting).

Children's Privacy

ThumbViz is not intended for users under 13 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately.

Changes to This Policy

We may update this privacy policy periodically. We will notify you of significant changes via email or through a notice on our platform. Continued use of ThumbViz after changes indicates your acceptance of the updated policy.